FAQ's
Q: What products does Bucks Bespokery offer?
A: We offer a wide range of writing instruments, including fountain pens, rollerballs, ballpoints, pencils, and markers, along with inks, refills, paper goods, notebooks, planners, stationery, desk accessories, and arts & crafts supplies. Our collection features both well-known and independent brands.
Q: Do you sell authentic and branded products?
A: Yes, all products at Bucks Bespokery are 100% authentic and sourced directly from trusted brands and authorized distributors.
Q: How long does it take to process an order?
A: Orders are typically processed within 1–3 weeks, excluding weekends and holidays. You will receive a confirmation email once your order has been shipped. We are happy to accelerate shipping upon request wherever possible.
Q: Do you offer international shipping?
A: At this time shipping is domestic only.
Q: Can I track my order?
A: Yes, once your order is shipped, you will receive tracking details via email so you can monitor your delivery.
Q: What is your return or exchange policy?
A: We accept returns or exchanges on unused and unopened items within 7 days after delivery. Items must be in their original condition and packaging. Please refer to our Return Policy or contact us for detailed instructions.
Q: Are inks and refills returnable?
A: Due to their nature, opened inks and refills cannot be returned or exchanged. Unopened items may be eligible for return.
Q: Do you offer personalized or custom items?
A: Yes, we offer select personalized stationery and custom products. Custom or personalized items may require additional processing time and are typically non-refundable.
Q: How should I care for fountain pens and nibs?
A: Regular cleaning, proper storage, and using compatible inks help maintain performance. If you need guidance, feel free to reach out to our team for care tips.
Q: How can I contact Bucks Bespokery?
A: You can reach us through our contact page or by email. Our team is always happy to assist with product questions, orders, or general inquiries. hello@bucksbespokery.com
You can find us in-store:
Peddler's Village is our flagship store, open 7 days a week. Shop 44 on Rte 263 & Street Rd, Lahaska, PA 18931. Hours are seasonal and posted on the Peddler's Village website. For driving directions, GPS uses 44 Street Road, New Hope, PA.
Belleville Market is home to our satellite store in Easton, PA, open Wed-Sun. Located on 20 S 3rd street, you'll find our original store in this shared retail space. Hours are seasonal and posted on the Belleville Market website. Please note, Belleville is a neighborhood market with multiple merchants and shared staffing resources. We are often there on Saturday afternoons but if you're hoping to see us personally, please message us to confirm timing.