FAQ's
Q: What products does Bucks Bespokery offer?
A: We offer a wide range of writing instruments, including fountain pens, rollerballs, ballpoints, pencils, and markers, along with inks, refills, paper goods, notebooks, planners, stationery, desk accessories, and arts & crafts supplies. Our collection features both well-known and independent brands.
Q: Do you sell authentic and branded products?
A: Yes, all products at Bucks Bespokery are 100% authentic and sourced directly from trusted brands and authorized distributors.
Q: How long does it take to process an order?
A: Orders are typically processed within 1–3 weeks, excluding weekends and holidays. You will receive a confirmation email once your order has been shipped. We are happy to accelerate shipping upon request wherever possible.
Q: Do you offer international shipping?
A: At this time shipping is domestic only.
Q: Can I track my order?
A: Yes, once your order is shipped, you will receive tracking details via email so you can monitor your delivery.
Q: What is your return or exchange policy?
A: We accept returns or exchanges on unused and unopened items within 7 days after delivery. Items must be in their original condition and packaging. Please refer to our Return Policy or contact us for detailed instructions.
Q: Are inks and refills returnable?
A: Due to their nature, opened inks and refills cannot be returned or exchanged. Unopened items may be eligible for return.
Q: Do you offer personalized or custom items?
A: Yes, we offer select personalized stationery and custom products. Custom or personalized items may require additional processing time and are typically non-refundable.
Q: How should I care for fountain pens and nibs?
A: Regular cleaning, proper storage, and using compatible inks help maintain performance. If you need guidance, feel free to reach out to our team for care tips.
Q: How can I contact Bucks Bespokery?
A: You can reach us through our contact page or by email. Our team is always happy to assist with product questions, orders, or general inquiries. hello@bucksbespokery.com
You can find us in-store:
Peddler's Village is our flagship store, open 7 days a week. Shop 44 on Rte 263 & Street Rd, Lahaska, PA 18931. Hours are seasonal and posted on the Peddler's Village website
Belleville Market is home to our satellite store in Easton, PA, open Wed-Sun. Located on 20 S 3rd street, you'll find our original store in this shared retail space. Hours are seasonal and posted on the Belleville Market website. Please note, Belleville is a neighborhood market with multiple merchants and shared staffing resources. We are often there on Saturday afternoons but if you're hoping to see us personally, please message us to confirm timing.